My Self Service Login: Complete Guide for HSE Staff

Anyone who’s sat at a login screen wondering where last month’s payslip went knows the feeling. The HSE’s HR and Payroll Self Service portal gives over 100,000 staff access to payslips, leave requests, expenses, and personal details – all from one place.

HSE staff using self‑service: over 100,000 employees ·
Online payslip adoption rate: 95% of active staff ·
Support hours: Monday to Friday 8am‑8pm, Saturday 9am‑5pm ·
Freephone support number: 1800 700 700

The official login page and support contacts are the starting points, but the details matter.

How do I log in to my HSE self service account?

Accessing the HR and Payroll Self Service portal

• Visit the official HSE Self Service landing page at healthservice.hse.ie/staff/my-hse-self-service-support/ (HSE Health Service Executive)
• Bookmark that page — it is the only verified entry point for HR and Payroll Self Service.

Step‑by‑step login process

1. Enter your staff number (personnel number) as your Logon ID.
2. Type in your password (set up during first‑time registration).
3. Click Log on — you will be taken to your personal dashboard.

Your dashboard shows payslips, leave balances, expense claims, and personal details. If you have trouble, the NiSRP Self Service Helpdesk is available at 0818 300 296 Monday to Friday 9am–4.30pm, or you can email support.nisrp@hse.ie with your name and personnel number (HSE Health Service Executive).

The implication: bookmark the login page now, not when you need it.

How do I reset my self service login password?

Password reset steps

HSE HR and Payroll Self Service uses a straightforward reset flow outlined by the HSE Health Service Executive:

1. On the login page, select the Password Reset option.
2. Enter your Logon ID (personnel number preceded by E, e.g., E12345).
3. Select Reset – a temporary password will be sent to your mobile number.
4. Enter your Logon ID and the temporary password, then select Log on.
5. You will be prompted to change the temporary password: enter the old password (the temporary one), then a new password that meets the rules below, and confirm.

Password requirements

• At least 8 characters
• At least one uppercase letter
• At least one number
• At least one special character (e.g., $, &, !)

If you cannot reset online, call Freephone 1800 700 700 (Monday‑Friday 8am‑8pm, Saturday 9am‑5pm) or the NiSRP helpdesk at 0818 300 296 during business hours.

The pattern: keep your mobile number current, or the reset fails before it starts.

Where can I view my online payslip through self service?

Viewing payslips for active staff

• Log in to HR and Payroll Self Service using your staff number and password.
• Select Payslips from the main menu – your most recent payslip appears as a PDF.
• You can also view and download payslips from previous months.

Payslips for retirees

Retired HSE staff can also log in to view their pension payslips through the same portal. The process is identical: use the same Logon ID (E + personnel number) and password (HSE Health Service Executive). Approximately 95% of active HSE staff now receive payslips online.

What this means: if you are still on paper, switching to digital saves days of waiting for posted slips.

How do I register for HSE self service for the first time?

Three‑stage registration process

1. Request access – your line manager or local HR submits a request to the NiSRP helpdesk.
2. Receive your logon details – you will receive an email or post with your Logon ID (E + personnel number) and initial instructions.
3. First login – follow the step‑by‑step guide on the HSE website: Getting Started on HR and Payroll Self Service (HSE Health Service Executive).

Setting up your account and logon details

During first login, you must change the temporary password. Use the rules above. Your Logon ID format is your personnel number preceded by the letter E. Your mobile number in international format (e.g., 353 87*******) is used for receiving the temporary password.

Important: Tusla staff have a separate registration process – check with your local HR department for the correct procedure.

Step‑by‑Step: Registering for HSE HR and Payroll Self Service

The three steps above make registration manageable, but the details matter.

1. Request access from your manager. Without this first step, the NiSRP helpdesk cannot create your account.
2. Wait for your logon pack. Allow up to a week for processing. If you haven’t received anything after two weeks, call 0818 300 296.
3. Log in immediately. Once you have your Logon ID and temporary password, go to the official login page and follow the password reset flow described earlier.

The HSE advises that you change your password to something memorable but secure – and never share it with anyone.

What is confirmed and what remains unclear?

What the HSE and NSSO say

“Get your online payslips, apply for leave, submit travel expenses and update your personal details.”

HSE Health Service Executive – HR and Payroll Self Service support page

“The self‑service system is an online tool which allows you to view, update and manage your HR profile.”

National Shared Services Office – NSSO HR Self Service login page

Getting the most out of self‑service

The HSE HR and Payroll Self Service portal is meant to simplify life for staff, but only if you know the right URL, password rules, and support channels. With over 100,000 employees relying on it, the system is robust – yet a forgotten password or wrong portal can stall your access for days. For HSE staff who haven’t yet registered, the three‑stage process is straightforward but requires a manager to initiate it. For retirees, the same login works for pension payslips. The implication is clear: if you are an HSE employee in Ireland, your best move is to register now, set a strong password, and save the official HSE page as a bookmark. Waiting until payslip day is too late.

For HSE staff looking to access their payslips, the My View HSE payslips portal provides a dedicated dashboard for viewing and downloading payslip records alongside other HR services.

Frequently asked questions

For further reading on related login processes, see our guide on Hotmail Account Sign In: Reset a Forgotten Password and How to Transfer from Revolut to Bank: Step-by-Step Guide (2025).